Responsible Gaming
Our Commitment to Safe Gaming
At LeoVegas Online Pokies NZ, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gaming becomes a concern.
Age Verification
Online gambling in New Zealand is strictly for persons aged 18 years and older. By accessing LeoVegas, you confirm that you are of legal age and comply with all applicable New Zealand gambling laws. We use robust age verification processes to protect minors from gambling harm.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your gaming habits, please reach out for support:
- Gambling with money you cannot afford to lose
- Chasing losses by increasing bets or playing longer than planned
- Hiding your gambling activities from family, friends, or partners
- Neglecting work, study, family responsibilities, or hobbies due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing mood swings or anxiety related to gambling
- Feeling unable to stop or control your gambling
- Lying about the time or money spent gambling
- Using gambling as a way to escape stress, anxiety, or depression
Self-Help Tools
LeoVegas provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're prepared to lose before taking a break
- Reality Checks: Receive regular pop-up reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access to your gaming profile
- Session Timeouts: Set time limits for individual gaming sessions
We encourage you to use these tools as part of a responsible gaming approach. You can modify these settings at any time through your account preferences.
Support Organizations in New Zealand
If you or someone you know is struggling with problem gambling, help is available:
New Zealand-Based Support
- Gambling Helpline (New Zealand)
Phone: 0800 654 655 (Free, confidential, 24/7)
Website: www.gamblinghelpline.co.nz
The primary support service for problem gambling in New Zealand - Problem Gambling Foundation (PGF)
Phone: 0800 772 246
Website: www.pgf.nz
Provides counseling and support services across New Zealand
International Support Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom - Self-Exclusion Scheme)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Taking Action
If you believe you have a gambling problem or are concerned about your gaming habits, please reach out for help today. Support is confidential, non-judgmental, and available 24/7 through the resources listed above. Speaking with a counselor is a positive step toward regaining control of your life.
Remember: Problem gambling is treatable, and recovery is possible. You don't have to face this alone.
Last updated: 2026. For the most current information about responsible gaming resources in New Zealand, please visit www.gamblinghelpline.co.nz.